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Date: March 19, 2025, 2:52 p.m.

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Date: 2025-03-20 21:03:51.525369

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Statistics on Passenger Complaints involving Flight Delays, Flight Cancellations, Lost/Damaged Baggage, and Denied Boarding

Published by Civil Aeronautics Board(CAB) on March 19, 2025.
Requested from CAB by F. Ramos at 02:52 PM on March 19, 2025.
Purpose: Research and Development
Tracking no: #CAB-756047581186

F.RAMOS March 19, 2025, 2:52 p.m.

Hi. I would like to respectfully request for the latest statistics on Airline Passenger Complaints involving the following: a. Flight delays b. Flight Cancellations c. Lost and/or damaged baggage d. Denied boarding The statistics will be utilized for my research on ADR mechanisms for the Aviation industry. Thank you so much and hoping for your affirmative action on this request.

E.NACUBUAN March 20, 2025, 9:03 p.m.

Dear eFOI user,

About your request made under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch; specifically your request on Statistics on Passenger Complaints involving Flight Delays, Flight Cancellations, Lost/Damaged Baggage, and Denied Boarding .

To effectively address your request, we kindly request additional information from you. This will enable us to provide you with the best possible service. Specifically, we require you to identify the period covered on this request, it is to properly address and identify the data set that it needed to be prepared. Your prompt response will allow us to proceed with your request on time.

To respond to the request with ticket number #CAB-756047581186, please use the reply function located on the eFOI portal at https://savethedatev211152018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyIAsSB0NvbnRlbnQiE0ZPSVBNTy01OTM3NzM2Njg1NjcM.

You will have 60 calendar days from the time of response to provide the requested information. We kindly request that you respond as soon as possible.

Thank you.

Respectfully,

Extyn I. Nacubuan

FOI Officer

Civil Aeronautics Board

E.NACUBUAN June 30, 2025, 3:43 p.m.

Dear eFOI user,

Due to unavailability of the FOI system for a time, we were not able to receive reply from you on our request for additional information from you regarding this request, which will enable us to provide you with the best possible service.

Specifically, we require you to identify the period covered on this request, it is to properly address and identify the data set that is needed to be prepared. Your prompt response will allow us to proceed with your request on time.

To respond to the request with ticket number #CAB-756047581186, please use the reply function located on the eFOI portal at https://savethedatev211152018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyIAsSB0NvbnRlbnQiE0ZPSVBNTy01OTM3NzM2Njg1NjcM.

You will have 60 calendar days from the time of response to provide the requested information. We kindly request that you respond as soon as possible.

Thank you.

Respectfully,

Extyn Nacubuan

FOI Officer

Civil Aeronautics Board

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