Department of Health(DOH)

Dear eFOI user,

Thank you for your request dated Nov. 16, 2024, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You have requested the Covid 19 Certificate

We regret to inform you that the encoding/updating of vaccination records is done by the concerned vaccination center. You may kindly coordinate with the LGU where you received your vaccination and request assistance to generate your vaccination certificate. For further assistance, you may call the Vax Cert Customer Service at (02) 8876-1488 and [email protected] or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are dissatisfied with our response to your FOl request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to the Central Appeals and Review Committee (CARC) at [email protected]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request. Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Officer

Department of Health