Department of Health(DOH)

Dear eFOI user,

Thank you for your request dated Jan. 24, 2025, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You have requested Vaxcert Covid 19

I am pleased to inform you that your FOI request has been approved. Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If you want, you may kindly coordinate with the LOCAL GOVERNMENT UNIT (LGU) where you received your vaccination and request for assistance to generate your vaccination certificate. For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review

If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [insert name of Secretary and postal/e-mail address]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.

Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Officer

Department of Health