Department of Social Welfare and Development(DSWD)

dear sir/madam,
we would like to ask for financial/burial/fumeral assistance,for my daughter Zoe Angeline Tolentino,was confined and died at St.Lukes Medical Center,last dec.20,2023,we are not yet settled on our hospital bills,that reached into P2.5m..however we needed financial help for the costs and expenses of the columbarium.we are in deep fonancial crisis,and we had already reached out to many people asking for donations,our resources are not enough to provide the costs expenses for her burial.please help us.thank you.
sincerely,
gidgeth gumapon /mother

dear sir/madam,
we would like to ask for financial/burial/fumeral assistance,for my daughter Zoe Angeline Tolentino,was confined and died at St.Lukes Medical Center,last dec.20,2023,we are not yet settled on our hospital bills,that reached into P2.5m..however we needed financial help for the costs and expenses of the columbarium.we are in deep fonancial crisis,and we had already reached out to many people asking for donations,our resources are not enough to provide the costs expenses for her burial.please help us.thank you.
sincerely,
gidgeth gumapon /mother

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on request for financial help/funeral/burial assistance, dated yesterday.
 Unfortunately, we determined that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.
However, for your concern, you may contact the following for financial assistance under the Assistance to Individuals in Crisis Situation Program:
DSWD – Central Office:
Address: Crisis Intervention Unit Building, DSWD Compound, Constitution Hills, Batasan Complex, Quezon City
Telephone Number: 8962-2813/8951-7433
Email: [email protected]
DSWD Field Office National Capital Region
Address: Gastambide St., Sampaloc, Manila
Telephone Number: 8734-5413 / 3493-7907
Email: [email protected]  
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to the DSWD Secretary. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Officer
Department of Social Welfare and Development