Home Development Mutual Fund/Pag-IBIG Fund(HDMF)

13 August 2025

Dear Requestor,

This refers to your FOI request received on 12 August 2025 via eFOI Portal of the Home Development Mutual Fund (Fund) wherein you are requesting for the status/follow-up on your request for Change of Pag-IBIG Fund Member Category.

Pursuant to the procedures outlined in the Pag-IBIG Fund's Freedom of Information Manual and Executive Order No. 2, s. 2016, we kindly request that you provide us with a copy of your valid Philippine issued ID for proper identification and our records purposes. Kindly send the scanned copy of your valid ID to [email protected].

Also, after submitting the requirements above, please be informed that your request will still undergo proper evaluation by various operating units concerned thus, an additional time is needed by our Office.

In compliance with Section 6.6.1 of the Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2019-002, series of 2019 entitled Guidelines on the Implementation of the Citizen’s Charter in Compliance with Republic Act 11032, otherwise known as the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” and Its Implementing Rules and Regulations, may we kindly request your thoughts or feedback on how we can improve your experience by filling out the Feedback Form in this link: https://forms.office.com/r/A652CzriXW

Thank you.

eFOI Receiving Officer

13 August 2025

Dear Requestor,

This refers to your FOI request received on 12 August 2025 via eFOI Portal of the Home Development Mutual Fund (Fund) wherein you are requesting for email address of the officers at the Pag-IBIG Fund Gate 3 Plaza Branch.

Pursuant to the procedures outlined in the Pag-IBIG Fund's Freedom of Information Manual and Executive Order No. 2, s. 2016, we kindly request that you provide us with a copy of your valid Philippine issued ID for proper identification and our records purposes. Kindly send the scanned copy of your valid ID to [email protected].

Also, after submitting the requirements above, please be informed that your request will still undergo proper evaluation by various operating units concerned thus, an additional time is needed by our Office.

In compliance with Section 6.6.1 of the Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2019-002, series of 2019 entitled Guidelines on the Implementation of the Citizen’s Charter in Compliance with Republic Act 11032, otherwise known as the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” and Its Implementing Rules and Regulations, may we kindly request your thoughts or feedback on how we can improve your experience by filling out the Feedback Form in this link: https://forms.office.com/r/A652CzriXW

Thank you.

eFOI Receiving Officer

09 September 2025

Dear Requestor,

Mabuhay!

Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.

We have received your request on Pag Ibig Fund Gate 3 Plaza, dated Aug. 12, 2025. We will respond and process your request on or before Sept. 9, 2025, in compliance with the Executive Order’s implementing rules and regulations.

Should you have any questions regarding this request, kindly contact me using the reply function on the eFOI portal at ticket number #HDMF-853096492604.

Further, please be advised that this is a public site, and any information shared in this conversation thread will be visible to the public. Therefore, we kindly request that you refrain from disclosing any sensitive personal information or data in this thread.

Thank you.

Respectfully,

eFoi Receiving Officer