Philippine Deposit Insurance Corporation(PDIC)

Greetings!

I would like to request for certificate of cancellation of mortgage from Bank of Calape - Bohol of Lot No. 45 of Poblacion Norte, Batuan, Bohol with an Original Certificate of Title (OCT) No. 15526.

My family namely AJOC FAMILY  is in need of this document to process our land.

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on Cancellation of Mortgage Batuan, Bohol, dated Nov. 25, 2024.
Please be informed that your request is not covered by the PDIC FOI Manual but is among the regular services being provided by PDIC to former clients of a closed bank. In this regard, to facilitate initial verification, we respectfully advise you to send scanned copy of your duly signed letter request along with a clear copy of the title subject of your request to our Public Assistance Department via email at [email protected]. We also suggest submitting a clear copy of your valid identification card/papers. 
May we also seek your help to improve our service delivery by answering the attached survey feedback. There is no right or wrong answer. We assure you that all information and answer to this survey will remain confidential. Please send your reply to the survey questions via email to [email protected] and indicate “Reply to FOI Survey Feedback for PDIC.
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [insert name of Secretary and postal/e-mail address]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Officer
Philippine Deposit Insurance Corporation

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on Cancellation of Mortgage Batuan, Bohol, dated Nov. 25, 2024.
While our primary objective is to provide information whenever possible, we regret to inform you that the requested information is not available at this Office. However, we recommend reaching out to [insert name of other authority/organization] at [insert contact details] for further assistance. Alternatively, you may resubmit your request to the appropriate agency through the eFOI portal at [insert link here].
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [insert name of Secretary and postal/e-mail address]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Joan De Leon
FOI Officer
Philippine Deposit Insurance Corporation