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    Date: 2022-11-22 17:53:21.829010

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    Date: 2022-11-25 11:23:11.787837

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    Date: 2022-11-25 15:37:31.799235

Bogus buyer

Requested from NBI by K. Moya at 05:53 PM on Nov 22, 2022.
Purpose: For awareness of other online sellers and for the bogus buyer to know that there is a law about this
Date of Coverage: 11/01/2022 - 11/22/2022
Tracking no: #NBI-673169974621

Moya 05:53 PM, Nov 22, 2022

Person named Mary Ann Lamsen from Pasima, Malasiqui, Pangasinan ordered a top from my online shop. 

I covered the shipping fee at LBC just to process the order by COD. In LBC, you have to pay for the sf so the parcel can be paid by COD method. 

She did not receive the item. I contacted her to know the reason and if she wishes to re deliver the parcel and she said yes. So I suggested to use Shopee instead of LBC. In Shopee if the parcel has been returned to the seller, the seller account balance will be deducted. 

Parcel was unsuccessful again in shopee and she blocked me in her FB acc.

November 25, 2022

Dear Kate Angeleen,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also report illegal activities to NBI via these numbers and link:

8526 62 01 
8524 02 37
0966 472 3056
0961 734 9450
0975 153 9146 (Regional)

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

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Thank you very much. 


Respectfully,
FOI Receiving Officer

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