National Bureau of Investigation

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    Date: 2022-09-21 18:26:24.375085


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    Date: 2022-09-27 13:30:06.808030

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Requested from NBI by M. CORNELIO at 06:26 PM on Sep 21, 2022.
Date of Coverage: 09/19/2022 - 09/21/2022
Tracking no: #NBI-025167138729

CORNELIO 06:26 PM, Sep 21, 2022

I would like to request for refund for my NBI Renewal which is charged twice but it says FAILED but the payment still went through. When the NBI staff told me to just apply for a new account that is the time the transaction went through but when I check my gcash transaction, I was deducted ₱155 for 3X. Please refund me ₱310 as this is a fault from your system. I asked gcash to refund but they told me that only the biller can do that and that is you. I really need my money back for medication. Hoping for your kind consideration and understanding. God bless you.

CORNELIO 06:17 PM, Sep 23, 2022

Please reply naman po, it's been 2 days now wala pa rin kayong feefback. Please see attached files from gcash reply on my query. Please reply asap.

September 27, 2022



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