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    Date: 2022-11-22 14:44:41.743879


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    Date: 2022-11-25 11:13:27.675509

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NBI Clearance Refund

Requested from NBI by C. Concepcion at 02:44 PM on Nov 22, 2022.
Purpose: Refund
Date of Coverage: 11/16/2022 - 11/22/2022
Tracking no: #NBI-257873606557

Concepcion 02:44 PM, Nov 22, 2022

Hi good day. My name is Ceejon, and I am hoping to refund my NBI payment. My birthdate was wrong so I am not able to get my NBI clearance. The office said that it is non refundable, but it is quite unfair. This is the NBI reference number, MP6QEN7VXE. Here's the EOR DF2022111612400710120.

I'm looking forward to your response.

November 25, 2022

Dear Ceejon Kaizer,


Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link:

You may also send an email to

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:

Thank you. 

FOI Receiving Officer

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