National Housing Authority

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San Juan City resettlement project for IFS

Requested from NHA by Robert Paano at 01:44 AM on Dec 12, 2019.
Purpose: Case study
Date of Coverage: 01/01/2019 - 12/02/2019
Tracking no: #NHA-921489383587

Robert 01:44 AM, Dec 12, 2019

Hi, I would like to request documents regarding San Juan City Resettlement Plan. I will be using it as part of my case study for IFS resettlement in the city. Currently, I'm studying Urban Planning at UP School of Urban Planning.
thank you.

FOI 09:56 AM, Dec 13, 2019

December 13, 2019

Dear Mr. Paano:

Thank you for your request dated December 12, 2019 for information on Resettlement Projects for the Informal Settler Families (ISFs) in San Juan City.

However, before we proceed with the processing of your request, kindly email us an official communication using your school letter head duly endorsed by your subject professor and college dean.

Kindly send said letter at with a scanned copy of your school ID.

Thank you very much.

Very truly your,

FOI Receiving Officedr

Maricris 05:34 PM, Dec 23, 2019

Dear Mr. Paano:

In reference to your letter dated December 12, 2019, wherein you requested for documents regarding San Juan City Resettlement Plan.

Our FOI Compliance and Monitoring Unit staff had requested you to submit/forward an official communication using your school letter duly signed and endorsed by your course professor and college dean and copy of your school ID.

However, up to this date, we have not received said requirements.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before March 12, 2020, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Very truly yours,

Head, NHA FOI Compliance and Monitoring Unit
Information Chief A

Maricris 06:32 PM, Mar 16, 2020

Mar 16, 2020

Dear Robert,

I refer to my letter of Dec 23, 2019 about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for San Juan City resettlement project for IFS. In particular, I had requested specific information for you to clarify upon in order for us to proceed with the request.

As we have not received a reply within the 60-day working period since the letter requesting for clarification was sent out, we regret to inform you that this request will be closed as of Mar 16, 2020.

You may wish to submit a new request describing the specific information you are looking for, and we will be able to consider it under the guidelines as stated in Executive Order No. 2.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to or visiting our central office. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Officer

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