Requested from NPC by D. Calate at 10:30 PM on
May 09, 2021.
Purpose: To stop harassing ang sending messages about my liandebt to all my contacts in my cellphone
Date of Coverage: 03/31/2021 - 05/07/2021
Tracking no: #NPC-703118019710
Calate 10:30 PM, May 09, 2021
Hi. I would like to seek help for my problem regarding online loan that I have debt.. I know my fault that I did not pay the amount on the due date.. I know it's my fault but I don't understand that even my contacts friends, Co workers, family, fb friends are involved here.. They are not involve here but the agent and other members of the apps always sending them a message that does not appropriate... Ang also ne they are harassing me they even mura and give death threat to me... They also use my face on the Facebook to post me and embarrass me to the other people.... Please I need help..
Chin 10:04 AM, May 10, 2021
May 10, 2021
Dear Donna Meridean,
Thank you for your request dated May 09, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Report on data privacy.
We received your request on May 09, 2021 and will respond on or before May 28, 2021 10:30:07 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwdv520190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5QQy03MDMxMTgwMTk3MTAM, for request with ticket number #NPC-703118019710.
Thank you.
Respectfully,
Roren Marie Chin
FOI Officer
Patula 06:09 PM, May 12, 2021
May 12, 2021
Dear Donna Meridean Calate,
Greetings!
Thank you for your request dated May 09, 2021 10:30:07 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You seek for help due to harassment of an Online Lending App. We understand that this online lending app accessed and used your mobile phonebook without your consent.
Response to Request
While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email-reply.
Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Complaints and Investigation Division (complaints@privacy.gov.ph) for drafting of response.
You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be released to you not later than twenty (20) working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.
For other assistance you may review the FAQ section of the eFOI site: https://zcwdv320190208-dot-efoi-ph.appspot.com/help.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.
Thank you.
Respectfully,
FOI Decision Maker
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