Requested from NTC by Michelle Ann Belza at 07:55 AM on
Sep 05, 2019.
Purpose: to block imei number
Date of Coverage: 09/04/2019 - 09/05/2019
Tracking no: #NTC-824012674362
Michelle Ann 07:55 AM, Sep 05, 2019
hi i would like to lock my phone Samsung Galaxy A50 using imei number 354468102299378.
i hope a fast response and understanding! Thank you
Divina 01:19 PM, Sep 05, 2019
September 5, 2019
Dear Michelle Ann,
Thank you for your request dated Sep 05, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Lost of Samsung Galaxy A50.
We received your request on Sep 05, 2019 and will respond on or before Sep 26, 2019 07:55:50 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwd20190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy04MjQwMTI2NzQzNjIM, for request with ticket number #NTC-824012674362.
September 5, 2019
Dear Michelle Ann Belza,
Thank you for your request dated Sep 05, 2019 07:55:50 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You asked for Lost of Samsung Galaxy A50.
Response to Request:
In reference to the above request , may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Blocking of Lost/Stolen Mobile Phone/Unit. Our office is available from Monday-Friday 8:00AM - 5:00 PM. Or you may send your formal written complaint to the CWPD thru: email@example.com or call at 9213251 & 9267722.
The following are the requirements:
1. Mobile Phone/Unit box indicating the (IMEI)
or Official Receipt
2. Two (2) valid IDs (at least one government
For Mail, Fax and E-mail
1. Duly accomplished and notarized form
(Affidavit of Ownership and Loss with
Undertaking), available at NTC Website
2. Scanned copy of the Mobile Phone/Unit box
indicating the (IMEI) or copy of
Official Receipt with IMEI number
3. Copy of two (2) valid IDs (at least one
Your right to request a review:
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:
GAMALIEL A. CORDOBA
National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City
Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Deputy Commissioner Edgardo Cabarios
FOI Decision Maker
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