National Telecommunications Commission

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    Date: 2023-02-11 16:22:42.943502


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    Date: 2023-02-14 10:18:47.674292

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Scamed by a seller

Requested from NTC by L. Rebullar at 04:22 PM on Feb 11, 2023.
Purpose: Mahuli ang mga scammer na nagscam ng small business
Date of Coverage: 02/11/2023 - 02/11/2023
Tracking no: #NTC-996499651816

Rebullar 04:22 PM, Feb 11, 2023

Nascam po kami ng seller sa kaonting items sa halagang 11K.. pahelp po maibalik samin yung pera na gcash

February 14, 2023

Dear Ms Lara Minerva Rebullar,


Thank you for your request dated Feb 11, 2023 04:22:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You request for Scamed by a seller.

Response to your request

While our aim is to provide information whenever possible, in this instance please be reminded that G-Cash is not an NTC regulated service rather a Bangko Sentral ng Pilipinas (BSP) regulated mobile money service that lets consumer/s buy load, purchase items, send and receive money, pay bills, and more using Globe, TM, or any other network.

For faster assistance, you may email directly GCash Customer Care at or call GCash 24x7 Hotline at 2882 from your Globe or TM mobile phone, or 02-2139999 using a landline.

You may also visit

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Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer

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