National Telecommunications Commission

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Blocking for phone

Requested from NTC by Frances Feliciano at 12:26 PM on Dec 02, 2019.
Purpose: Tracing and blocking stolen or lost phone
Date of Coverage: 11/27/2019 - 12/02/2019
Tracking no: #NTC-268307285149

Frances 12:26 PM, Dec 02, 2019

Hi good afternoon, gusto ko lang po mablock or ma trace ung lost phone ko. Thank you po

Divina 09:07 AM, Dec 03, 2019

December 3, 2019

Dear Frances,

Thank you for your request dated Dec 02, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Blocking for phone.

We received your request on Dec 02, 2019 and will respond on or before Dec 23, 2019 12:26:06 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0yNjgzMDcyODUxNDkM, for request with ticket number #NTC-268307285149.

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

Deputy Commissioner Edgardo 09:10 AM, Dec 03, 2019

December 3, 2019

Dear Frances Feliciano,

Greetings!

Thank you for your request dated Dec 02, 2019 12:26:06 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request:

You asked for Blocking for phone.

Response to Request:

In reference to the above request , may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Blocking of Lost/Stolen Mobile Phone/Unit. Our office is available from Monday-Friday 8:00AM - 5:00 PM. Or you may send your formal written complaint to the CWPD thru: consumer@ntc.gov.ph or call at 9213251 & 9267722.

The following are the requirements:
For Walk-In
1. Mobile Phone/Unit box indicating the (IMEI)
or Official Receipt
2. Two (2) valid IDs (at least one government
issued ID)

For Mail, Fax and E-mail
1. Duly accomplished and notarized form
(Affidavit of Ownership and Loss with
Undertaking), available at NTC Website
(ntc.gov.ph)
2. Scanned copy of the Mobile Phone/Unit box
indicating the (IMEI) or copy of
Official Receipt with IMEI number
3. Copy of two (2) valid IDs (at least one
Your right to request a review

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
National Telecommunications Commission
BIR Road East triangle Diliman Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Deputy Commissioner Edgardo Cabarios
FOI Decision Maker

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