Department of Health

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    You have submitted an FOI request

    Date: 2022-06-29 08:43:55.843300


    Your request is already in review

    Date: 2022-06-30 09:34:27.887286


    Your request was successful

    Date: 2022-06-30 11:53:54.053805

  • 4


    How was your request?

Vaccination record not found

Requested from DOH by C. Catu at 08:43 AM on Jun 29, 2022.
Purpose: Get vaccination certificate with QR code
Date of Coverage: 08/01/2021 - 09/30/2021
Tracking no: #DOH-538892732556

Catu 08:43 AM, Jun 29, 2022


Hindi ako makakuha ng vaccination certificate sa website na 'to dahil walang lumalabas na record namin. Buong pamilya po kami na nagpa-bakuna nung August at September 2021 sa Angeles pero wala sa amin ang makakita ng record namin.

Pwede niyo po ba gawan ng paraan ito?


Receiving Officer 09:34 AM, Jun 30, 2022

June 30, 2022

Dear Christiana,

Thank you for your request dated Jun 29, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccination record not found.

We received your request on Jun 29, 2022 and will respond on or before Jul 20, 2022 08:43:55 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-538892732556.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 11:53 AM, Jun 30, 2022

June 30, 2022

Dear Christiana Catu,


Thank you for your request dated Jun 29, 2022 08:43:55 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccination record not found.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link:
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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