Department of Health

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  • REQUEST SUBMITTED

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    Date: 2022-06-15 18:07:36.269688

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    Date: 2022-06-16 11:13:34.965962

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    Date: 2022-06-16 11:23:17.858748

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    Date: 2022-06-22 04:12:41.256675

Vax Cert PH

Requested from DOH by E. Gutierrez at 06:07 PM on Jun 15, 2022.
Purpose: Vax Certificate for Eduardo Calma Gutierrez
Date of Coverage: 06/15/2021 - 07/15/2021
Tracking no: #DOH-800858660100

Gutierrez 06:07 PM, Jun 15, 2022

I will be travelling to Singapore next month July 2022 and my covid vaccination details are not available in https://vaxcert.doh.gov.ph/ and I already sent multiple emails to vaxsupport@doh.gov.ph for awhile now. Kindly provide me my Vax Certificate.

1st Dose - Janssen
Lot no. 213C21A
Date: July 28, 2021
Vaccinator name: Marisa C. Ingal
License No.: 0079372
LGU of Mexico Pampanga

1st Booster - Moderna
Lot no.: 1J072A
Date: January 13, 2022
Vaccinator name: JM Macaraeg MD
License No.: 0065606
LGU of Mexico Pampanga

2nd Booster - Pfizer
Lot no.: FM909 
Date: June 2, 2022
Vaccinator name: Apri

Receiving Officer 11:13 AM, Jun 16, 2022

June 16, 2022

Dear Eduardo,

Thank you for your request dated Jun 15, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vax Cert PH.

We received your request on Jun 15, 2022 and will respond on or before Jul 06, 2022 06:07:36 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC04MDA4NTg2NjAxMDAM, for request with ticket number #DOH-800858660100.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 11:23 AM, Jun 16, 2022

June 16, 2022

Dear Eduardo Gutierrez,

Greetings!

Thank you for your request dated Jun 15, 2022 06:07:36 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vax Cert PH.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address: vaxcertsupport@doh.gov.ph

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Gutierrez 02:40 PM, Jun 16, 2022

Hello All, 

Good day!

As of today (June 16, 2022), my details are still not available in https://vaxcert.doh.gov.ph/. 

 Almost one year has passed when I had my 1st covid vaccine.

I already sent multiple email to vaxsupport@doh.gov.ph but no single reply from them. 

When I call the number you have provided here, I wasn't able to get thru.

Kindly look into my request further as I need it ASAP. I have a flight to Singapore. Thanks.

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