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    Date: 2023-06-01 12:19:13.299680

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    Date: 2023-06-01 15:06:04.756120

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The DOH Vax Certificate does not reflect My 2nd Booster Shot

Requested from DOH by A. Villanueva at 12:19 PM on Jun 01, 2023.
Purpose: Update of my Vax Cert for travel Purpose
Date of Coverage: 07/11/2022 - 06/01/2023
Tracking no: #DOH-202489973890

Villanueva 12:19 PM, Jun 01, 2023 

The DOH Vax Certificate does not reflect the Moderna booster shot I got from the SIVC NPF Paranaque on JUL 11, 2022, batch no. 2100694.
My DOH VAX Cert only reflects 3 Doses, should be 4 doses. I have 2 full doses of Pfizer and 2 Moderna as Booster
Name: Allan Carlo Villanueva
Date of Birth: 31 AUG 1993


Reference ID# 1876656
I will be travelling so I request a new one for travelling purposes

Receiving Officer 03:06 PM, Jun 01, 2023 

June 1, 2023

Dear Allan Carlo Villanueva,

Greetings!

Thank you for your request dated Jun 01, 2023 12:19:13 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for The DOH Vax Certificate does not reflect My 2nd Booster Shot.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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