Department of Health

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    Date: 2023-01-28 19:36:30.595372


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    Date: 2023-01-29 22:36:25.043780


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    Date: 2023-01-30 07:35:39.756583

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Cancellation of VaxCert update request

Requested from DOH by T. Lomboy at 07:36 PM on Jan 28, 2023.
Purpose: Travel Purposes
Date of Coverage: 01/18/2023 - 01/28/2023
Tracking no: #DOH-218814437056

Lomboy 07:36 PM, Jan 28, 2023

Good day Ma'am/Sir,

I would like to request for a cancellation of my vaxcert update request I created on January 18, 2023 (2nd Dose not included). I just need to cancel my update request and try to request for Vaxcert again. I need to pass my requirements to agency but I can't proceed because I don't have copy of my vaxcert.  Thank you so much.
Your positive response is highly appreciated.

Receiving Officer 10:36 PM, Jan 29, 2023

January 29, 2023

Dear Teresa,

Thank you for your request dated Jan 28, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Cancellation of VaxCert update request.

We received your request on Jan 28, 2023 and will respond on or before Feb 17, 2023 07:36:30 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-218814437056.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 07:35 AM, Jan 30, 2023

January 30, 2023

Dear Teresa Lomboy,


Thank you for your request dated Jan 28, 2023 07:36:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Cancellation of VaxCert update request.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
Tel. No.: (02) 8876-1488
Email Address:
Kindly coordinate also with the LGU where you
received your vaccination and request for
assistance to generate your vaccination

Kindly accomplish the FOI request feedback form at the link:

For further assistance, you may review the FAQ
section of the eFOI site:

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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