Department of Health

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  • REQUEST SUBMITTED

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    Date: 2022-11-24 20:20:43.516657

  • PROCESSING REQUEST

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    Date: 2022-11-25 07:57:39.675543

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-11-25 08:04:19.637295

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Vaccine card

Requested from DOH by J. Domingo at 08:20 PM on Nov 24, 2022.
Purpose: To have copy of my vaccine card
Date of Coverage: 10/11/2021 - 11/03/2021
Tracking no: #DOH-389577977404

Domingo 08:20 PM, Nov 24, 2022

I would like to raise a concern regarding my vaccination record. I lost my vaccination card last August. I'm fully vaccinated but when I checked my record through https://vaxcert.doh.gov.ph/, it says that they have no record of my vaccination. 

I was vaccinated in SM SAN MATEO Rizal . My first dose was on October 11, 2021 and the second dose was at November 03, 2021. As I have said above I lost my vaccination card and wasn't able to take photo of it, but I do have pic of proof.

Receiving Officer 07:57 AM, Nov 25, 2022

November 25, 2022

Dear Joivy Dyan,

Thank you for your request dated Nov 24, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccine card.

We received your request on Nov 24, 2022 and will respond on or before Dec 15, 2022 08:20:43 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster08232018140000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0zODk1Nzc5Nzc0MDQM, for request with ticket number #DOH-389577977404.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 08:04 AM, Nov 25, 2022

November 25, 2022

Dear Joivy Dyan Domingo,

Greetings!

Thank you for your request dated Nov 24, 2022 08:20:43 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccine card.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
center.
About the lost vaccination card, kindly coordinate
with the LGU where you received your
vaccination as their office shall verify your record
prior to the issuance of a new vaccination card.
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
details:
Tel. No.: (02) 8876-1488
Email Address: vaxcertsupport@doh.gov.ph
Thank you.

For further assistance, you may review the FAQ
section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at
foi@doh.gov.ph. Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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