Department of Health

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-06-30 11:08:00.346170

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2022-06-30 16:00:34.425513

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-07-01 11:23:10.440425

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No Data in VaxCert

Requested from DOH by M. ALFANTA at 11:08 AM on Jun 30, 2022.
Purpose: immediate travel
Date of Coverage: 11/01/2021 - 01/30/2022
Tracking no: #DOH-392240989981

ALFANTA 11:08 AM, Jun 30, 2022

Hi, I would like to have an update about no record found in my vaxcert. My 2nd dose is missing.

Name: MARY JOY ALFANTA
Vaccine brand: PFIZER
Vaccination Date 1st Dose: November 29, 2021
Vaccination Date 2nd Dose: January 19, 2022
Place of vaccination: Caloocan City

Receiving Officer 04:00 PM, Jun 30, 2022

June 30, 2022

Dear MARY JOY,

Thank you for your request dated Jun 30, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for No Data in VaxCert.

We received your request on Jun 30, 2022 and will respond on or before Jul 21, 2022 11:08:00 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0zOTIyNDA5ODk5ODEM, for request with ticket number #DOH-392240989981.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 11:23 AM, Jul 01, 2022

July 1, 2022

Dear MARY JOY ALFANTA,

Greetings!

Thank you for your request dated Jun 30, 2022 11:08:00 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for No Data in VaxCert.

Response to Request

Your FOI request is approved.

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
center.
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
details:
Tel. No.: (02) 8876-1488
Email Address: vaxcertsupport@doh.gov.ph
Kindly coordinate also with the LGU where you
received your vaccination and request for
assistance to generate your vaccination
certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may 
ask us to carry out an internal review of the response by writing 
to Undersecretary Lilibeth C. David, Chair of Data Governance 
Oversight Committee/ DOH Central Appeals and Review Committee, at 
foi@doh.gov.ph. Your review request should explain why you are 
dissatisfied with this response, and should be made within 15 
calendar days from the date when you received this letter. We will 
complete the review and tell you the result within 30 calendar days 
from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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