Department of Health

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    You have submitted an FOI request

    Date: 2022-06-27 22:08:49.161545


    Your request is already in review

    Date: 2022-06-28 08:05:03.508982


    Your request was successful

    Date: 2022-06-28 08:19:33.515093

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Request for Vaxcert

Requested from DOH by L. Belina at 10:08 PM on Jun 27, 2022.
Purpose: Request for vaxcert is always resulting to "Your Update Request is still in Progress"
Date of Coverage: 12/02/2021 - 06/27/2022
Tracking no: #DOH-397329296941

Belina 10:08 PM, Jun 27, 2022

Hello, I would like to request a copy of my vax certificate. Initially I requested this last december but there was an error on my name in the certificate so I requested an update. Since then I've been trying to get an uodate but until now there is still no response and I still cannot get my vax certificate. Hope to be able to get mine soon. Thank you

Receiving Officer 08:05 AM, Jun 28, 2022

June 28, 2022

Dear Louie Theresa,

Thank you for your request dated Jun 27, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request for Vaxcert.

We received your request on Jun 27, 2022 and will respond on or before Jul 18, 2022 10:08:49 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-397329296941.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 08:19 AM, Jun 28, 2022

June 28, 2022

Dear Louie Theresa Belina,


Thank you for your request dated Jun 27, 2022 10:08:49 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request for Vaxcert.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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