Professional Regulation Commission

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  • REQUEST SUBMITTED

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    Date: 2022-05-02 07:17:54.066934

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    Date: 2022-05-11 14:33:02.259326

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PRC ONLINE LERIS ACCOUNT

Requested from PRC by M. Licup at 07:17 AM on May 02, 2022.
Purpose: To fix my LERIS Acct
Date of Coverage: 04/29/2022 - 05/01/2022
Tracking no: #PRC-595558980679

Licup 07:17 AM, May 02, 2022

Hi. 

I would like to request assistance in following up PRC regarding my request through their technical assistance team. The request to PRC is in line with the Records Mismatched error, occurred during creation of transaction.

I already sent an email and provided my details to their technical assistance email address but no reply yet as of this writing. 

I also tried their feedback form and only received a ticket number (JVHYQ5Z9). No response yet. 

Also, it would be helpful to be able to reach PRC through phone and provide customer support in LERIS immediately.

Professional Regulation Commission 02:33 PM, May 11, 2022

May 11, 2022

Dear Ma Lourdes,

Thank you for your request dated May 02, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for PRC ONLINE LERIS ACCOUNT.

We received your request on May 02, 2022 and will respond on or before May 21, 2022 07:17:54 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster02202018193000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBSQy01OTU1NTg5ODA2NzkM, for request with ticket number #PRC-595558980679.

Thank you.

Respectfully,
FOI Receiving Officer

Division 01:54 PM, May 16, 2022

May 16, 2022

Dear Ma Lourdes Licup,

I refer to my letter of May 02, 2022 07:17:54 AM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for PRC ONLINE LERIS ACCOUNT.

In order for us to work further on your request, we need more information from you regarding your query. Kindly provide your profession, license number, a valid ID (can be a PRC license), PSA (birth certificate), Notice of Admission(for initial registration and e-oath transactions) and the email address you have used for the PRC account for verification purposes. Please email your response directly to prc.archivesandrecords2020@gmail.com.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Aug 08, 2022 05:52:15 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,
FOI Officer

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