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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-02-24 11:22:49.073214

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-03-08 08:31:06.086020

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onlineserviceassistance@sss.gov.ph

Requested from SSS by W. Benosa at 11:22 AM on Feb 24, 2022.
Purpose: Request to reset my sss account in My. SSS
Date of Coverage: 02/24/2022 - 02/24/2022
Tracking no: #SSS-049080058099

Benosa 11:22 AM, Feb 24, 2022

Good day,

I have a SSS online account but i forgot my userID and password unfortunately. I also forgot my email account that i used in registering in My. SSS.

May i request that my email address be replaced with [benosawillyboy@yahoo.com] which is my active email as of date.

Here are my details relevant to this purpose:

Name: Benosa, Willy boy Bartolo

Date of birth: April 30,1984

SSS/CRN number: 33-8322529-5

I've also attached two copies of my valid ID as proof of my identity.


Thank you,

Willy boy b. Benosa

SSS 08:31 AM, Mar 08, 2022

March 8, 2022

Dear Willy boy Benosa,

Greetings!

Thank you for your request dated Feb 24, 2022 11:22:49 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for onlineserviceassistance@sss.gov.ph.

Response to Request

Your FOI request is approved. You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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