Department of Labor and Employment

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Unemployment benefit for SSS

Requested from DOLE by Joel Cruz at 05:11 PM on Aug 24, 2020.
Purpose: Request for certicate of involuntary. Separation for sss unemployment benefit application.
Date of Coverage: 05/28/2020 - 08/24/2020
Tracking no: #DOLE-167810594865

Joel 05:11 PM, Aug 24, 2020

Hi! Could you please assist me get the certificate for unemployment benefit to sss. Thank you so much.

Herminia 08:31 AM, Aug 25, 2020

August 25, 2020

Dear Joel,

Thank you for your request dated Aug 24, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Unemployment benefit for SSS.

We received your request on Aug 24, 2020 and will respond on or before Sep 14, 2020 05:11:02 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOLE-167810594865.

Thank you.

Zyra Glerica Perlora
FOI Officer

Michelle 08:54 PM, Aug 31, 2020

August 31, 2020

Dear Joel Cruz,


Thank you for your request dated Aug 24, 2020 05:11:02 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Unemployment benefit for SSS.

Response to Request

This is to inform you of the process and requirements by which to apply for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION from your employer.  An employee who was involuntarily separated by their employer may file their application for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION at the following through e-mail: 
1.	For Local Workers - DOLE Field/Provincial Office (for local workers) where the company or employer is located or where the employee resides;
Note: For online application to DOLE-RO IV-A, you may refer thru this link:
2.	For Overseas Filipino workers - Philippine Overseas Labor Office-  POLO where their employer operates or at the DOLE Field or Provincial Office where the OFW resides.
The requirements to substantiate the issuance of the certificate of involuntary separation are as follows: 
a.	at least one (1) valid I.D. 
b.	copy of the Notice of Termination issued by the employer, in the absence of Notice of Termination, an applicant may submit a duly notarized Affidavit of Termination of Employment 
Within one (1) day upon receipt and verification of application with complete documentary requirements, the DOLE Field or Provincial Office or Philippine Overseas Labor Office shall issue the certification.

For further assistance, you may  call DOLE hotline 1349 or you may refer to attached Department Order No.1 series 2019, for follow-up you may also call, DOLE-Cavite Provincial Office at (046) 419-0830  /  (046) 419-1996 / (046) 423-3223 or email at or    visit the FAQ section of the eFOI site: for details. 

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary Silvestre H. Bello III at DOLE Building, Muralla St., Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you so much and keep safe!

FOI Champion


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