Department of Labor and Employment

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DOLE Certification for SSS unemployment benefit

Requested from DOLE by Aroen Naemat at 03:17 PM on Sep 09, 2020.
Purpose: Follow up for Request
Date of Coverage: 06/30/2020 - 09/09/2020
Tracking no: #DOLE-339032808070

Aroen 03:17 PM, Sep 09, 2020

Gusto ko sanang ifollow up yung request kong DOLE Certificate para sa pagclaim ko ng Unemployment Benefit. Isang buwan mahigit na yung request ko pero hanggang ngayong wala akong narereceive mula sa DOLE. Sana naman ay mapansin nyo yung request ko kasi isang buwan ng mahigit ito. Salamat

Herminia 01:39 PM, Sep 11, 2020

September 11, 2020

Dear Aroen,

Thank you for your request dated Sep 09, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for DOLE Certification for SSS unemployment benefit.

We received your request on Sep 09, 2020 and will respond on or before Sep 30, 2020 03:17:18 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOLE-339032808070.

Thank you.


Zyra Glerica Perlora
FOI Officer

Michelle 10:38 AM, Sep 18, 2020

September 18, 2020

Dear Aroen Naemat,


Thank you for your request dated Sep 09, 2020 03:17:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for DOLE Certification for SSS unemployment benefit.

Response to Request

This is to inform you of the process and requirements by which to apply for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION for SSS issued by DOLE-NCR.  An employee - Local or Overseas Filipino Worker (OFW) who was involuntarily separated by their employer may file their application for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION at the DOLE-NCR website thru the e-filing services tab by clicking this link:
The requirements for the issuance of the certificate of involuntary separation for uploading online are as follows: 
a.	valid email address (google account)
b.	at least one (1) valid I.D. (scanned copy)
c.	scanned copy of the Notice of Termination issued by the employer, in the absence of Notice of Termination, an applicant may submit a duly notarized Affidavit of Termination of Employment 
Please note of the Process Forms of the E-filing services for Certification of Involuntary Separation for SSS:
Step 1: Fill-out google forms
Step 2: Submit form/s and other requirements
Step 3: Receive email acknowledgement receipt of DOLE-NCR
Step 4: Get notified by DOLE-NCR on the updates and result of application and/or request

For further assistance / follow-up, you may  call DOLE hotline 1349  / DOLE-NCR 
(02) 8310-4018 / (02) 8400-6242 or email them at
or you may refer to attached Department Order No.1 series 2019,  visit the FAQ section of the eFOI site: for details. 

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary Silvestre H. Bello III at DOLE Building, Muralla St., Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you so much and keep safe!


FOI Champion


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