Department of Social Welfare and Development

September 22, 2022

Dear Mary Ann Miraña,

Greetings!

Thank you for your request dated Sep 22, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Requesting Financial Assitance.

Response to your request

Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, you may contact the Crisis Intervention Section of DSWD FO V Hotline Numbers at telephone number (052) 481-0465 or by e-mail at fo5@dswd.gov.ph for financial assistance under the Assistance to Individuals in Crisis Situations program.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ERWIN T. TULFO at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the Customer feedback form from this link:

https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform


Thank you.

Respectfully,
Myrna Reyes
FOI Officer