Department of Social Welfare and Development

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    You have submitted an FOI request

    Date: 2022-09-22 15:45:23.798533


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    Your request was denied

    Date: 2022-09-22 16:17:02.388732

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    How was your request?

Medical Assistance

Requested from DSWD by R. BONGON at 03:45 PM on Sep 22, 2022.
Purpose: to buy medicines for my daily maintenance
Date of Coverage: 09/22/2022 - 09/22/2022
Tracking no: #DSWD-618257004941

BONGON 03:45 PM, Sep 22, 2022

My name is Rayniel Bongon , 24 years old and I am writing this letter with a lot of hope that maybe you will be able to help me. My son was diagnosed with CKD V and he’s undergoing  Hemodialysis 3x a week With this, I will be so grateful if you can provide me some financial assistance for his daily maintenance (medicines)  and assuring immediate response . 

Thank you.

September 22, 2022

Dear Rayniel Bongon,


Thank you for your request dated Sep 22, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Medical Assistance.

Response to your request

Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, you may contact the Crisis Intervention Section of DSWD FO IV-A Hotline Numbers at telephone number (02) 807-71-02 or by e-mail at or the Crisis Intervention Section of DSWD FO IVA – Social Welfare and Development Provincial Team of Batangas for financial assistance under the Assistance to Individuals in Crisis Situation Program.

Address: Province Capitol Compound, Capitol Site New Building, Brgy. Kumintang Ibaba, Batangas CityContact Person: Billy O. Angayen
Contact Number: 0968-768-8389

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ERWIN T. TULFO at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the Customer feedback form from this link:

Thank you.

Myrna Reyes
FOI Receiving Officer

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