Home Development Mutual Fund/Pag-IBIG Fund

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  • REQUEST SUBMITTED

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    Date: 2022-02-23 00:45:37.716428

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    Date: 2022-03-04 13:55:47.981070

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    Date: 2022-03-04 13:57:26.549494

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Wrong input of MP2 contribution

Requested from HDMF by A. Deramas at 12:45 AM on Feb 23, 2022.
Purpose: Enrollment to MP2
Date of Coverage: 02/22/2022 - 02/23/2022
Tracking no: #HDMF-371052147898

Deramas 12:45 AM, Feb 23, 2022 

Hi! Good day, Ma'am/Sir! 

I just want to ask about my MP2 contribution. 
Can I change the monthly contribution I've input?
(due to typo error) then, how?

Can you tell me the step-by-step procedure?

Thank you very much! Hoping for your immediate response!

Officer 01:55 PM, Mar 04, 2022 

March 4, 2022

Dear Aprille,

Thank you for your request dated Feb 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Wrong input of MP2 contribution.

We received your request on Feb 23, 2022 and will respond on or before Mar 16, 2022 12:45:37 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEUhETUYtMzcxMDUyMTQ3ODk4DA, for request with ticket number #HDMF-371052147898.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Pimentel, Jr. 01:57 PM, Mar 04, 2022 

04 March 2022


Dear MS. APRILLE JOYCE S. DERAMAS,

This refers to your eFOI request received on 23 February 2022 via the eFOI portal of the Home Development Mutual Fund (Fund) wherein you inquired on how to change your desired Modified Pag-IBIG II (MP2) monthly contribution you erroneously inputted due to typographical error.

Our Office deemed it proper to raise this matter to and confer with the operating unit concerned – the Member Services Sector Support Unit (MSSSU). Our MSSSU stated that a member who erroneously inputted an allocation of payment can no longer correct it at his/her end. Said member will have to: 1) request for correction by writing the Fund’s Member Services (MS) through a formal request letter submitted to a Pag-IBIG Fund Branch or via the e-mail address indicated below; and 2) undergo validation process wherein our MS will ask for the member’s employer, MID number, birth date, copy of his/her valid ID, among others. Thereafter, the MSSSU will handle the correction in coordination with the Information Systems Group. 
For further inquiries, you may contact Ms. Jasmine Baltazar, Loans and Credit Evaluator II of the MSSSU, at jabaltazar@pagibigfund.gov.ph.

Thank you.

Very truly yours,



ATTY. JOSE ROBERTO F. PO
Department Manager III, Legal Department and
Deputy Compliance Officer

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