Home Development Mutual Fund/Pag-IBIG Fund

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    Date: 2022-03-30 11:25:26.790137

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    Date: 2022-04-13 09:04:38.534179

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Pag ibig Housing Loan Status

Requested from HDMF by K. Eslira at 11:25 AM on Mar 30, 2022.
Purpose: To know status of housing loan
Date of Coverage: 02/28/2022 - 03/30/2022
Tracking no: #HDMF-513823776010

Eslira 11:25 AM, Mar 30, 2022

Hi! I would like to know information regarding my housing loan through Pag ibig with Axeia Developer. HVRP05B34L92 - HILLSVIEW ROYALE

13 April 2022

Dear MS. KHENNELYN ESLIRA,

This refers to your eFOI request received on 30 March 2022 sent to the eFOI portal of the Home Development Mutual Fund (Fund) wherein you requested for information regarding your housing loan through the Fund with Axeia Developer (HVRP05B34L92 – Hillsview Royale)

Kindly be informed that Section 3 of Executive Order No. 2, series of 2016 (Executive Order) grants every Filipino citizen the right to access information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development. 

In accordance with the aforementioned Executive Order, the Pag-IBIG Fund People’s Freedom of Information Manual (Manual) also states that “Information for Disclosure” includes: information promoting the awareness and understanding of policies, programs, activities, rules or regulations affecting the public, government agencies, and the community and economy (Section 2 of the Manual). 

In other words, the nature and subject of requests for information pursuant to Executive Order No. 2, series of 2016 refer to the right of Filipino citizens to information on matters of public concern. It excludes requests pertaining to personal transactions with the Fund, which necessarily involves disclosure of personal information.

Considering that your request pertains to your personal transaction and record with the Fund, this is not covered under the aforementioned Executive Order and Manual. 

Nevertheless, we took the liberty of endorsing your request to the operating unit concerned – the Housing Operations Support Unit (HOSU). We were informed by the HOSU that you may contact our Servicing Department through telephone numbers (02) 8422-3000 loc. 5138 or 5151 for the latest status of your housing loan application.

Thank you.


eFOI Receiving Officer

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