Home Development Mutual Fund/Pag-IBIG Fund

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    Date: 2021-09-21 16:13:01.865203


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    Date: 2021-09-29 20:12:12.392988


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    Date: 2021-09-29 20:14:49.241105

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Condonation Program for members with Outstanding Loan

Requested from HDMF by M. Delos Reyes at 04:13 PM on Sep 21, 2021.
Purpose: to pay my outstanding balance
Date of Coverage: 08/17/2021 - 09/21/2021
Tracking no: #HDMF-800572377557

Delos Reyes 04:13 PM, Sep 21, 2021

Good day!

I would like to be informed on the following:

1. Does Pag-ibig have condonation program for members who have standing loan.

2. If so, how can I avail of it? Thank you in advance!

Officer 08:12 PM, Sep 29, 2021

September 29, 2021

Dear Maria Sherlie,

Thank you for your request dated Sep 21, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Condonation Program for members with Outstanding Loan.

We received your request on Sep 21, 2021 and will respond on or before Oct 12, 2021, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEUhETUYtODAwNTcyMzc3NTU3DA, for request with ticket number #HDMF-800572377557.

Thank you.


FOI Receiving Officer
FOI Officer

Pimentel, Jr. 08:14 PM, Sep 29, 2021

29 September 2021


This refers to your eFOI request received on 21 September 2021 sent via the eFOI portal of the Home Development Mutual Fund (Fund) wherein you asked if the Fund has any condonation programs for members who have outstanding loans and how to avail of it. However, you did not specify if the loan is housing or member services related.

We took the liberty of inquiring for the Fund’s condonation programs, both for Housing and Provident-related issuances to the operating unit concerned – the Research and Development Department (RDD). Our RDD informed us that the Fund does not have any penalty condonation for Member Services Loans. 

Meanwhile, for Housing Loans, the Pag-IBIG Fund Circular No. 386 (Amended Guidelines on the Condonation of Penalties and Additional Interest of Delinquent Housing Loan Accounts) provides that all penalties of delinquent housing loan accounts and additional interest of delinquent housing loan accounts under two-interest rate structure shall be condoned in case of full payment of housing loan obligations and full updating of arrearages.

The requirements for the Condonation of Penalties and Additional Interest of Delinquent Housing Loan Accounts are posted in the Pag-IBIG Fund website.  


Thank you.

Very truly yours,

Department Manager III, Legal Department and
Deputy Compliance Officer

 Circular No. 386 - Amended Guidelines on the Condonation of Penalties and Addtl Interest of Delinquent HL Accounts.pdf

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