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  • REQUEST SUBMITTED

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    Date: 2023-10-03 09:31:07.080579

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    Date: 2023-10-03 11:09:08.641411

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    Date: 2023-10-03 13:35:50.524755

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FF for Case #PCSO-866025130023

Requested from PCSO by M. Mauro at 09:31 AM on Oct 03, 2023.
Purpose: FF for Case #PCSO-866025130023
Date of Coverage: 10/02/2023 - 10/03/2023
Tracking no: #PCSO-812812122135

Mauro 09:31 AM, Oct 03, 2023 

Thank you Ms. Julieta. Ilang linggo na po kami nagttry sa pagsumite ng dokumento sa online ng aking 7 kamag-anak sa pagitan ng 7:59-8:20AM (nonstop) ngunit lagi pong puno. Maari po ba naming malaman ang actual number ng aplikanteng nakakapasok at kung bakit ayaw tumanggap ng walk-in s branch offices? Ang aming ospital ay Urology Center of the Philippines dahil dun lamang po ginagawa ang proseso at wala sa ibang ospital. Ito po ay walang Malasakit Center. Maraming salamat po.

Jimenez 11:09 AM, Oct 03, 2023 

October 3, 2023

Dear Marivi,

Thank you for your request dated Oct 03, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for FF for Case  #PCSO-866025130023.

We received your request on Oct 03, 2023 and will respond on or before Oct 24, 2023 09:31:07 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tODEyODEyMTIyMTM1DA, for request with ticket number #PCSO-812812122135.

Thank you.

Respectfully,

Ruchiella T. Jimenez
FOI Officer

Decision Maker - Admin 01:35 PM, Oct 03, 2023 

October 3, 2023

Dear Marivi Mauro,

Greetings!

Thank you for your request dated Oct 03, 2023 09:31:07 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for FF for Case  #PCSO-866025130023.

Response to Request

Your FOI request is approved. Please be informed that the system shall automatically open at exactly 8:00 am (Philippine standard time) Monday to Friday except for holidays. The system is set to accept cases based on the available budget for the day and is subject to reopening at a later time within the day if the daily allocation is yet to be fully utilized.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <ogm@pcso.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Customer Satisfaction Survey

Please take a moment to fill out the PCSO FOI Request Survey Form at  https://forms.gle/HUaPg456pWCGBopGA and the PCSO Client Satisfaction Measure (CSM) at https://forms.office.com/Pages/ResponsePage.aspx?id=J8aJWR0dCk-oiCB1LbPAoPddmWRBAj9EmMGXbDLBEhNUQVFaWTMwTlFEVllCVTRITEM5WE04VFoyUSQlQCN0PWcu&origin=QRCode. Your input will help us improve our service. 

Thank you.


Respectfully,


JULIETA F. ASEO
PCSO Decision Maker

Attachments:
 Updated MAP Documentary Requirements, Coverage and Procedure of NCR Online Application.pdf

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