Philippine Postal Corporation

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    You have submitted an FOI request

    Date: 2023-02-14 15:03:18.456549


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    Your request was denied

    Date: 2023-02-22 16:53:20.740388

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    How was your request?

postal id

Requested from PHLPost by r. dela cruz at 03:03 PM on Feb 14, 2023.
Purpose: update on my postal id
Date of Coverage: 12/27/2022 - 02/14/2023
Tracking no: #PHLPost-015606593663

dela cruz 03:03 PM, Feb 14, 2023

hi good day im rossano rey bontilao dela cruz i would to request if my postal id is ready thank you.

February 22, 2023

Dear rossano rey dela cruz,


Thank you for your request dated Feb 14, 2023 03:03:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for postal id.

Response to your request 

This request is not a valid FOI request as the same is not a request for a document, but is more of a customer service or front line service request which should be addressed to, and could be best answered by our postal Id helpdesk. 

Please contact our postal ID helpdesk through the following contact numbers:

(02) 8742 7349 / (02) 8230 9875

Globe 09175215373
Smart 09988447629

In any case, this request has already been referred to them for appropriate action.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Central Post Office Building 
Magallanes Drive, Liwasang Bonifacio, 
Barangay 659-A, Ermita, 1000 Manila   
Email – 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Atty. Mark Joseph Abelardo
FOI Receiving Officer

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