Philippine Postal Corporation

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SSS Salary Loan Cheque Branch Posted Inquiry

Requested from PHLPost by Diovannie Donayre at 07:17 PM on Jan 07, 2020.
Purpose: Personal
Date of Coverage: 12/26/2019 - 01/07/2020
Tracking no: #PHLPost-206679057193

Diovannie 07:17 PM, Jan 07, 2020

Hello, may i know if the cheque is already sent and where was is sent to? Because as per your website cheque was generates last Dec 3 2019 , but still the nearest post office claims they have not received it up until now January 5 2020. Details:

Transaction Number: LG-011250041-9
SSS ID: 06-2921079-2
Employer ID: 06-1802502-4
Employer Branch Code: 000
Status: Cheque Generated
Date Granted: 28-NOV-2019
Cheque Date: Dec 13, 2019
First Monthly Amortization: JAN 2020
January 29, 2020

Dear Diovannie,


Thank you for your request dated January 7, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

SSS Salary Loan Cheque Branch Posted Inquiry

Response to your request

This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. 

For this concern, you may send an online request to or contact +639234427017, +639227498304, +639771376916, +6328540086, +6328545257. Also, our customer service may need more information from you in order to fully answer your question.

In any case, this concern shall be forwarded to our customer service, who would be happy to assist you on the matter.

For further assistance you may review the FAQ section of the eFOI site:

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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