You have submitted an FOI request
Date: Feb. 26, 2024, 8:27 a.m.
Your request is already in review
Your request was denied
Date: 2024-03-07 09:29:18.092509
How was your request?
Published by National Bureau of Investigation(NBI) on Feb. 26, 2024.
Requested from NBI by C. Ng at 08:27 AM on
Feb. 26, 2024.
Purpose: Refund request
Tracking no: #NBI-960981989668
[Hi I would to request for a refund on the paid NBI Clearance due to misinput of REFERENCE CODE entered. Here is the detailed transaction/payment for that matter. Biller Name: NBI Total Amount: PHP 160.00 Amount Paid: PHP 160.00 Fee: PHP 0.00 Account: 09365160203 Account Number: MP46FEG8EK Date/Time: 26 February 2024 08:04:32 AM GCash Ref. No.: 595667944 Email Receipt Sent To [email protected]]
Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
Please be informed, however, that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For NBI Clearance concerns, you may contact 8523 82 31-38.
Meanwhile, as regards refund, our system only retrieves what was declared by the applicant in their online registration. If the applicants find out that they have inputted incorrect details or information, they can go back to their online registration and edit the editable wrong information, provided that it has not been processed yet. If the NBI Clearance is already printed, they need to register online again.
Please note that the NBI has the right to forfeit fees collected once transactions have been made on the first registration with incorrect details.
We hope we have sufficiently clarified our position on the matter.
Thank you very much.
Respectfully,
FOI Officer
NBI
Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For NBI Clearance concerns, you may contact 8523 82 31-38.
Meanwhile, as regards refund, our system only retrieves what was declared by the applicant in their online registration. If the applicants find out that they have inputted incorrect details or information, they can go back to their online registration and edit the editable wrong information, provided that it has not been processed yet. If the NBI Clearance is already printed, they need to register online again.
Please note that the NBI has the right to forfeit fees collected once transactions have been made on the first registration with incorrect details.
We hope we have sufficiently clarified our position on the matter.
Thank you very much.
Respectfully,
FOI Officer
NBI