National Telecommunications Commission

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I want to block my stolen phone

Requested from NTC by J. Montano at 06:28 PM on Apr 07, 2021.
Purpose: To block my stolen phone
Date of Coverage: 04/07/2021 - 04/07/2021
Tracking no: #NTC-348588535033

Jay 06:28 PM, Apr 07, 2021

Hi theire can you help my phone was stolen by a thief 
Oppo a3s

Divina 06:34 PM, Apr 07, 2021

April 7, 2021

Dear Jay,

Thank you for your request dated Apr 07, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for I want to block my stolen phone.

We received your request on Apr 07, 2021 and will respond on or before Apr 28, 2021 06:28:48 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #NTC-348588535033.

Thank you.


Divina Daquioag
FOI Officer

Jay 08:01 PM, Apr 07, 2021

Thank you po mam divina nabudol po kasi ako mga 10:30 am po ang mali ko lng po agad agad po ako nagtiwala sa budol para po akong na hypnotise ang nangyari po kasi sinita po ako ng budol pinaaalis po ako sa pinagpahingahan ko kasi namimigay po kasi ako ng fliera ng gas sabi po nung budol hinanapan po ako ng quarantine pass sabi ko po nasa kasama ko tatawagan ko lng po tapus sabay sabi nia po na wag na sa ssusunod daw po dalhin ko daw po lagi quarantine pass tapos po sabi po nia gusto nia po maka usap bhoss ko dinial ko po sa messenger at nagka usap na po sila ng bhoss ko ang sabi po ng budol sa bhoss ko gusto daw po sia makausap ng bhoss nung budol tapus po sa gate po inabot po nia yung cp ko dun sa kunwaring bhoss pagbaba po ng kamay nia wala na po sa kamay nia yung cp at yun na nga po naniwala po ako na my umabot ng cp ko sa loob ng gatetapus sabi po nung budol saglit lng daw po papaserox lng daw po sia intayin ko na lng daw po ibigay yung cp ko ng bhoss nia umalis na po yung budol inintay ko ponga 15 minutes napo nakalipas dinorbell ko po yung bahay na pinag abutan nia kinukuha ko na po yung cp ko at nagulat po ako sabi ng my ari ng bahay anung cp daw po tas tinanung ko po kung kilala po nia yung lalaki hindi daw po kasi dipadaw po sia lumalabas ng bahay ng 7 to 10 am dun napo ako kinabahan hinanap ko po yung tao diko napo nakita sa police outpost napo ako lumapit pina describepo sakin yung itsura nung budol tapus sabi po nung pulis kasi my pumasok daw po sa quarantine facility nila na lalake sinita daw po nila at pina alis tarantang taranta daw po yung lalaki nung dinescribe ko na po napagtanto po nung pulis na yung nangbudol sakin yung sinita po nila nagpunta napo ako ng police headquarters nila pina review cctv kaso lng po yung cctv na kung san po ako nabudol  sira po pala kayapo dina nabawi pinablotter na lng po sa west camias Brgy e rodrigues cubao police headquarters po

Jay 08:06 PM, Apr 07, 2021

Kung mababawi ko papo sana kung hindi napo pa block na lng po nang hindi po nia magamit kasi pinaghirapan ko din po yun pawis at init po ang ipinuhunan ko para makabili ng cp 
Model po nia
Oppo a3s

Deputy Commissioner Edgardo 08:39 PM, Apr 07, 2021

April 7, 2021

Dear Jay Montano,


Thank you for your request dated Apr 07, 2021 06:28:48 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked assistance  for blocking of stolen phone.

Response to Request

Please be informed that the NTC has no capability to locate lost phone. In reference to the above request, may we refer you to file a request for the Blocking of Lost/Stolen Mobile Phone/Unit. You may file it at Consumer Welfare and Protection Division (CWPD) at National Telecommunications Commission BIR Road East Triangle Diliman Quezon City . Our office is available from Monday-Friday 8:00AM - 5:00 PM or call at 8-9213251 & 8-9267722 for further information.

The following are the requirements:

1.  Duly accomplished Request for Blocking Form (you may download at

2. Proof of Ownership, ANY of the following:
    2.1 Copy of Official Receipt of the mobile phone
    2.2 Box of the mobile phone with International Mobile Equipment 
           Identity (IMEI)
    2.3 Copy of duly notarized Affidavit of Loss
          Note: The Affidavit of Lost must indicate the IMEI of the mobile 
                      phone and/or the SIM to be blocked.

3. Copy of valid Identification
    3.1 Any government-issued ID or Passport
    3.2 For students, school ID
    3.3 For cases when ID is not available, Birth Certificate OR NBI 

Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant and valid ID of the authorized representative.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Deputy Commissioner Edgardo Cabarios
FOI Decision Maker

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