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    Date: 2022-11-21 08:08:04.477523

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    Date: 2022-11-25 09:40:01.688054

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Legalities of these Unlawful Harrassments and Unfair Debt Collection of these Online Lending Apps

Requested from NBI by J. Liwanag at 08:08 AM on Nov 21, 2022.
Purpose: To sanction and shutdown these Unlawful and Illegal Online Lending Apps
Date of Coverage: 07/01/2022 - 11/21/2022
Tracking no: #NBI-544260139328

Liwanag 08:08 AM, Nov 21, 2022

I would like to seek for help regarding my situation on LOA's I have ask to for a time to settle my dues because I got sick but they've started to harass my contacts, posting on social media, hacking my social media. 
The following are : DIGIDO
I know my obligations and I am willing to settle but they can't consider when you ask for payment extension because of emergency reasons. These online loans are stressing me out and they really harass people in a unlawful way.

November 25, 2022

Dear Jassy Katyryn,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also report illegal activities to NBI via these numbers and link:

8526 62 01 
8524 02 37
0966 472 3056
0961 734 9450
0975 153 9146 (Regional)

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
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Thank you very much. 


Respectfully,
FOI Receiving Officer

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