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    Date: 2022-09-23 20:39:21.171254


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    Date: 2022-09-27 13:45:36.677446

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Request for refund payment for NBI Clearance

Requested from NBI by K. Cister at 08:39 PM on Sep 23, 2022.
Purpose: Refund for the wrong NBI location, paid via Gcash
Date of Coverage: 09/22/2022 - 09/23/2022
Tracking no: #NBI-719409583357

Cister 08:39 PM, Sep 23, 2022

Hi I would like to refund my payment for nbi clearance. I chose the wrong renewal in NBI online site, I renewed in manila but I am from Baguio City. So i made another appointment in which I paid again. So i would like to refund my first payment. Here is the ref. No. MP5IMXBO2R

September 27, 2022

Dear Kevin,


Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link:

You may also send an email to

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:

Thank you. 

FOI Receiving Officer

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