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    Date: 2022-09-21 21:54:20.035345


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    Date: 2022-09-27 13:36:19.906026

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Requested from NBI by S. Sy at 09:54 PM on Sep 21, 2022.
Date of Coverage: 09/21/2022 - 09/21/2022
Tracking no: #NBI-818074566242

Sy 09:54 PM, Sep 21, 2022

I want to report this app cuz in fb advertisement. I accidentally click their advertisement then their app automatically install in my device then out of curiousity. I try to sign up but the thing is when im done signing up to see what is inside  in the app they automatically get me a loan even though im not requesting to loan from them the app automatically forcing disimburse the money to my gcash acc. Which is a 1800 peso Out of nowhere then i contact their chat support but the chat support always reply about my concern is "sorry"  they dont do nothing to cancel that loan.

September 27, 2022

Dear Shan,


Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

8526 62 01 
8524 02 37
0966 472 3056
0961 734 9450
0975 153 9146 (Regional)

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:

Thank you very much. 

FOI Receiving Officer

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