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    Date: 2022-09-29 18:13:56.498635


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    Date: 2022-10-07 15:37:24.113115

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Refund my payment for NBI clearance

Requested from NBI by C. Banados at 06:13 PM on Sep 29, 2022.
Purpose: Refund
Date of Coverage: 09/28/2022 - 09/29/2022
Tracking no: #NBI-970858101013

Banados 06:13 PM, Sep 29, 2022

I would like to request for a refund on NBI clearance payment thru BDO online banking. 
Already sent payment twice with the same Ref#362P9R24 via  but status still pending. 
Payments are: P135 & 155.00 total of 290.00..
135.00 BDO Ref#PC20220929-165830570
155.00 BDO Ref#PC20220929-165830895
Hoping for your immediate assistance. I already settled my payment via gcash with dif. reference #. thank you!

October 7, 2022

Dear Christelyn,


Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link:

You may also send an email to

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:

Thank you. 

FOI Receiving Officer

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