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    Date: 2023-06-09 18:42:41.090700


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    Date: 2023-06-13 10:21:04.984857

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Requested from NBI by M. Tangcay at 06:42 PM on Jun 09, 2023.
Purpose: Job Purposes
Date of Coverage: 06/08/2023 - 06/09/2023
Tracking no: #NBI-162924880059

Tangcay 06:42 PM, Jun 09, 2023

Hi I would like to refund my payment for NBI clearance. I chose the wrong option (renewal) instead of registering on the website, so I made another transaction online in which I paid again to get my NBI. So i would like to refund my first payment. Here is the ref. No. MP9XTK8CHM

June 13, 2023

Dear Maria Madonna,


Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link:

You may also send an email to

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:

Thank you. 

FOI Receiving Officer

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