National Bureau of Investigation

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    Date: 2022-11-18 14:25:52.191934


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    Date: 2022-11-24 08:30:28.758377

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Requested from NBI by F. Policarpio at 02:25 PM on Nov 18, 2022.
Purpose: Personal
Date of Coverage: 05/23/2022 - 11/18/2022
Tracking no: #NBI-325722723688

Policarpio 02:25 PM, Nov 18, 2022

Hi! I would like to know what steps to take if I were to report someone/business of being a scammer. ASV Flight Travel  and Tours was supposed to book as a flight going  to  boracay last May 2022 however, they cancelled it saying what we paid arent enought bc it was  peak season. Anyways, they cancelled  our  flight the day  bfore! We were told that we'll get refund Last September but until now they are still delaying  it. We  are now planning to file a case regarding this situation.

November 24, 2022

Dear Fiona,


Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

To file a complaint, request for investigation, or report any crime,  kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

8526 62 01 
8524 02 37
0966 472 3056Meanwhile
0961 734 9450
0975 153 9146 (Regional)

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:

Thank you very much. 

FOI Receiving Officer

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