National Privacy Commission

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    Date: 2023-04-09 09:50:11.845775

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    Date: 2023-05-16 10:50:06.446716

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Online Lending Apps

Requested from NPC by C. Panizal at 09:50 AM on Apr 09, 2023.
Purpose: To stop their illegal operations and modus
Date of Coverage: 04/09/2023 - 04/09/2023
Tracking no: #NPC-071456169559

Panizal 09:50 AM, Apr 09, 2023 

Hi Maam/Sir, 

Seeking for your assistance po sana on the legalities of these loan apps. 7 days terms lang po kasi sila at the same time po laki ng interest rates. Bukod pa po dun, grabe po sila magblast ng messages and harrassment sakin and to all my contacts. Please help po sana para matapos na illegal operations nila. Willing to settle naman ako basta sana alam ko legal po sila.

Moca Moca
Topeso formerly Logicash
Pesoloan
New Cash Integrity
Madaliloan
Pesoplus

Salamat po


Dear Carisse Panizal,

Greetings!

Thank you for your request dated Apr 09, 2023 09:50:11 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to the unauthorized access and alleged harassment of your contacts by an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint to which the filing should follow our process under the NPC citizen’s charter.

Under Executive Order No. 2, s. 2016, it provides for the guidelines on full public disclosure and transparency in the public service which covers only access to information, official records, public records, and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violation should follow the guidelines provided in the citizen’s charter of our agency, which you may access here: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of an appropriate response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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