National Telecommunications Commission

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OPPO A371 and REALME RMX1911

Requested from NTC by manilyn bautista at 01:18 PM on Feb 14, 2020.
Purpose: no one can use
Date of Coverage: 02/14/2020 - 02/14/2020
Tracking no: #NTC-421573872827

manilyn 01:18 PM, Feb 14, 2020

Hello my im requesting to IMEI block my IMEI for good and because all my account and messages are in my phone that was stole in my House at pililia rizal and this is my IMEI and phone's name OPPO A371/864219033936999 and REALME RMX1911/864252043583691please block it. THANKS.

Divina 03:27 PM, Feb 14, 2020

Feb 14, 2020

Dear manilyn bautista,

Thank you for your request dated Feb 14, 2020 01:18:09 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for OPPO A371 and REALME RMX1911.

We received your request on Feb 14, 2020 01:18:09 PM and will respond on or before Mar 06, 2020 01:18:09 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #NTC-421573872827.

Thank you.


Divina Daquioag
FOI Officer

Deputy Commissioner Edgardo 03:31 PM, Feb 14, 2020

February 14, 2020

Dear Manilyn Bautista,


Thank you for your request dated February 14, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request:

You asked for OPPO A371 and Realme RMX1911.

Response to Request:

Please be informed that the NTC has no capability to locate lost phone. In reference to the above request , may we refer you to file a request for the Blocking of Lost/Stolen Mobile Phone/Unit. You may file it at Consumer Welfare and Protection Division (CWPD) at National Telecommunications Commission BIR Road East Triangle Diliman Quezon City, . Our office is available from Monday-Friday 8:00AM - 5:00 PM or call at 8-9213251 & 8-9267722 for further information.

The following are the requirements:

1.  Duly accomplished Request for Blocking Form 

2. Proof of Ownership, ANY of the following:
    2.1 Copy of Official Receipt of the mobile phone
    2.2 Box of the mobile phone with International Mobile Equipment 
           Identity (IMEI)
    2.3 Copy of duly notarized Affidavit of Loss
          Note: The Affidavit of Lost must indicate the IMEI of the mobile 
                      phone and/or the SIM to be blocked.

3. Copy of valid Identification
    3.1 Any government-issued ID or Passport
    3.2 For students, school ID
    3.3 For cases when ID is not available, Birth Certificate OR NBI 

Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant and valid ID of the authorized representative.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Deputy Commissioner Edgardo Cabarios
FOI Decision Maker

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