National Telecommunications Commission

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Text scam malicous messages

Requested from NTC by Deanizell Capillano at 10:31 PM on Jan 13, 2021.
Purpose: to trace and investigate
Date of Coverage: 01/02/2021 - 01/13/2021
Tracking no: #NTC-524138434549

Deanizell 10:31 PM, Jan 13, 2021

Hi! I would like to request or trace the location of this number 09385672741, 09458735621,09385572741 as all of my contacts are receiving malicous messages about me. As per pnp cybercrime unit, we need to locate this number to file necessary actions for the case. If you need additional requirements (i.e. the screenshot of messages received from all of my contacts) for this request, please let us know. 

Thank you so much for your immediate response.

Divina 07:49 AM, Jan 14, 2021

January 14, 2021

Dear Deanizell,

Thank you for your request dated Jan 13, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Text scam malicous messages.

We received your request on Jan 13, 2021 and will respond on or before Feb 03, 2021 10:31:51 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #NTC-524138434549.

Thank you.


Divina Daquioag
FOI Officer

Deputy Commissioner Edgardo 07:58 AM, Jan 14, 2021

January 14, 2021

Dear Deanizell Capillano,


Thank you for your request dated Jan 13, 2021 10:31:51 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked assistance for Text scam malicious messages.

Response to Request

In reference to the above request , may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Complaint on Text Message (Text Spam, Text Scam, Illegal/Obscene Text Message, THREATS  and other related Items.) Our office is available from Monday-Friday 8:00AM - 5:00 PM. Or you may send your formal written complaint to the CWPD thru: or call at 8-9213251 & 8-9267722.
Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Deputy Commissioner Edgardo Cabarios
FOI Decision Maker

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