Requested from NTC by MARK ISRAEL VILLAR at 10:10 AM on
Sep 11, 2019.
Purpose: To search for loss/stolen cellphone using IMEI.
Date of Coverage: 09/11/2019 - 09/11/2019
Tracking no: #NTC-557139017074
MARK ISRAEL 10:10 AM, Sep 11, 2019
Hi! I would like to request from your good office to possibly track my cellphone that was stolen last Saturday -September 7, 2019 around 10:45PM-11:00PM at Sta. Cruz Sur, Iriga City, Camarines Sur.
Divina 02:52 PM, Sep 11, 2019
September 11, 2019
Dear MARK ISRAEL,
Thank you for your request dated Sep 11, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Stolen Cellphone.
We received your request on Sep 11, 2019 and will respond on or before Oct 02, 2019 10:10:01 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy01NTcxMzkwMTcwNzQM, for request with ticket number #NTC-557139017074.
September 11, 2019
Dear MARK ISRAEL VILLAR,
Thank you for your request dated Sep 11, 2019 10:10:01 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You asked for Stolen Cellphone.
Response to Request:
In reference to the above request , may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Blocking of Lost/Stolen Mobile Phone/Unit. Our office is available from Monday-Friday 8:00AM - 5:00 PM. Or you may send your formal written complaint to the CWPD thru: email@example.com or call at 9213251 & 9267722.
The following are the requirements:
1. Mobile Phone/Unit box indicating the (IMEI)
or Official Receipt
2. Two (2) valid IDs (at least one government
For Mail, Fax and E-mail
1. Duly accomplished and notarized form
(Affidavit of Ownership and Loss with
Undertaking), available at NTC Website
2. Scanned copy of the Mobile Phone/Unit box
indicating the (IMEI) or copy of
Official Receipt with IMEI number
3. Copy of two (2) valid IDs (at least one
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:
GAMALIEL A. CORDOBA
National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City
Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Deputy Commissioner Edgardo Cabarios
FOI Decision Maker
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