National Telecommunications Commission

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REQUSTING OF BLOCKING MY STOLEN PHONE

Requested from NTC by RINAJANE ESPINO at 01:32 PM on Jan 13, 2021.
Purpose: Para di na magamit ung kinuha nila sa akin
Date of Coverage: 01/12/2021 - 01/12/2021
Tracking no: #NTC-592496152802

RINAJANE 01:32 PM, Jan 13, 2021

Gusto ko pong ipa-block yung Oppo A3s Cellphone ko na may IMEI 1 - 867728048437832 at IMEI 2-86772804837824. Nadukutan po ako kagabi. Please lang po. Sana po magawa nyo po ang request ko Maraming Salamat po

Divina 01:35 PM, Jan 13, 2021

January 13, 2021

Dear RINAJANE,

Thank you for your request dated Jan 13, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REQUSTING OF BLOCKING MY STOLEN PHONE.

We received your request on Jan 13, 2021 and will respond on or before Feb 03, 2021 01:32:08 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy01OTI0OTYxNTI4MDIM, for request with ticket number #NTC-592496152802.

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

Deputy Commissioner Edgardo 02:11 PM, Jan 13, 2021

January 13, 2021

Dear RINAJANE ESPINO,

Greetings!

Thank you for your request dated Jan 13, 2021 01:32:08 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked assistance for REQUESTING OF BLOCKING MY STOLEN PHONE.

Response to Request

Please be informed that the NTC has no capability to locate lost cellphone. However, you may file a request for the blocking of Lost/Stolen Mobile Phone/Unit at Consumer Welfare and Protection Division (CWPD) of the National Telecommunications Commission, BIR Road, East Triangle, Diliman, Quezon City. Our office is available from Monday-Friday 7:00 AM - 6:00 PM or call at 8-9213251 & 8-9267722 for further information.

However, due to this pandemic situation, we suggest you dial the contact details provided above before you proceed to the office and to bring the following requirements:

1.  Duly accomplished Request for Blocking Form 
2. Proof of Ownership, ANY of the following:
    2.1 Copy of Official Receipt of the mobile phone
    2.2 Box of the mobile phone with International Mobile Equipment 
           Identity (IMEI)
    2.3 Copy of duly notarized Affidavit of Loss
          Note: The Affidavit of Lost must indicate the IMEI of the mobile 
                      phone and/or the SIM to be blocked.
3. Copy of valid Identification
    3.1 Any government-issued ID or Passport
    3.2 For students, school ID
    3.3 For cases when ID is not available, Birth Certificate OR NBI 
          Clearance
Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant and valid ID of the authorized representative.

Your right to request for review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
commissioner@ntc.gov.ph
National Telecommunications Commission
BIR Road, East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Deputy Commissioner Edgardo Cabarios
FOI Decision Maker

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