National Telecommunications Commission

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    Date: 2023-01-05 17:45:19.096723


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    Date: 2023-01-11 09:37:34.422727

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Affidavit of Loss

Requested from NTC by A. Torio at 05:45 PM on Jan 05, 2023.
Purpose: For me to transfer my funds from my old to new gcash account
Date of Coverage: 12/31/2022 - 01/05/2023
Tracking no: #NTC-660245596190

Torio 05:45 PM, Jan 05, 2023

Hi! I would like to request for a Affidavit of Loss. My SIM that was registered to my old account was destroyed and I can't transfer my funds from that to my newly created gcash account because I need an affidavit of loss first. Hope you help me with this matter, thank you.

January 11, 2023

Dear Ms. Torio,


Thank you for your request dated Jan 05, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Affidavit of Loss.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office suggests that you refer that to a lawyer  to address your concern.

For further assistance you may review the FAQ section of the eFOI site:

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

NTC Bldg., East Triangle, Diliman, Quezon City
email address:

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer

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