Requested from NTC by Eldrin john Banaag at 03:39 PM on
Jul 20, 2019.
Purpose: Im requesting to block my stolen phone's IMEI
Date of Coverage: 07/19/2019 - 07/20/2019
Tracking no: #NTC-668535662684
Eldrin john 03:39 PM, Jul 20, 2019
Hello my im requesting to IMEI block my IMEI for good and because all my account and messages are in my phone that was stole in SM north yesterday afternoon (july 19,2019) and this is my IMEI and phone's name ASUS ZENFONE MAX PRO M1/359376090002529 please block it
Divina 09:51 AM, Jul 22, 2019
July 22, 2019
Dear Eldrin john,
Thank you for your request dated Jul 20, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for IMEI BLOCKING REQUEST: (IMEI) 359376090002529.
We received your request on Jul 20, 2019 and will respond on or before Aug 09, 2019 03:39:36 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster09262018104000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy02Njg1MzU2NjI2ODQM, for request with ticket number #NTC-668535662684.
July 22, 2019
Dear Eldrin john Banaag,
Thank you for your request dated Jul 20, 2019 03:39:36 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You asked for IMEI BLOCKING REQUEST: (IMEI) 359376090002529.
Response to Request:
In reference to the above request , may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Blocking of Lost/Stolen Mobile Phone/Unit. Our office is available from Monday-Friday 8:00AM - 5:00 PM. Or you may send your formal written complaint to the CWPD thru: email@example.com or call at 9213251 & 9267722.
The following are the requirements:
1. Mobile Phone/Unit box indicating the (IMEI)
or Official Receipt
2. Two (2) valid IDs (at least one government
For Mail, Fax and E-mail
1. Duly accomplished and notarized form
(Affidavit of Ownership and Loss with
Undertaking), available at NTC Website
2. Scanned copy of the Mobile Phone/Unit box
indicating the (IMEI) or copy of
Official Receipt with IMEI number
3. Copy of two (2) valid IDs (at least one
Your right to request a review:
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:
GAMALIEL A. CORDOBA
National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City
Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Deputy Commissioner Edgardo Cabarios
FOI Decision Maker
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