National Telecommunications Commission

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    Date: 2022-12-17 13:07:02.160213

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    Date: 2022-12-20 08:40:53.667951

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Unlocking Modem of GLOBE at Home

Requested from NTC by S. Derecho at 01:07 PM on Dec 17, 2022.
Purpose: For internet purpose so that I can use other sim in the modem
Date of Coverage: 12/17/2022 - 12/17/2022
Tracking no: #NTC-938935715770

Derecho 01:07 PM, Dec 17, 2022 

Hi I would like some help to get the unlocking code of my modem in GLOBE TELECOM because they didn't give the code after I report it from them. Hopefully you can help me


December 20, 2022

Dear Mr. Derecho,

Greetings!

Thank you for your request dated Dec 17, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for the Unlocking code of  your Modem at GLOBE Telecom.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the capability to assist you in your request, However, may we suggest that you visit the Globe Service center for appropriate action with your concern,

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE OFFICE OF THE COMMISSIONER
commissioner@ntc.gov.ph 
NTC Bldg., East Triangle, Diliman, Q.C.

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer

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