National Telecommunications Commission

Browse over 1350 requests from this government agency

Go Back

Tracking of Lost or Stolen Phone

Requested from NTC by M. Ermita at 09:21 PM on Apr 07, 2021.
Purpose: To search or track a lost or stolen phone.
Date of Coverage: 04/06/2021 - 04/07/2021
Tracking no: #NTC-055129203046

Mary Jane 09:21 PM, Apr 07, 2021

Hi, I would like to request to your good office to locate my stolen Oppo   A9 2020 with the following IMEI 1:868359044283290, IMEI 2 :868359044283282 and with these serial number's S/N:55fd866f. It was stolen and last seen last April 6, 2021. The least I can request is to block the said phone. Hoping for your great consideration.

Divina 02:28 PM, Apr 08, 2021

April 8, 2021

Dear Mary Jane,

Thank you for your request dated Apr 07, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Tracking of Lost or Stolen Phone.

We received your request on Apr 07, 2021 and will respond on or before Apr 28, 2021 09:21:09 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0wNTUxMjkyMDMwNDYM, for request with ticket number #NTC-055129203046.

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

Deputy Commissioner Edgardo 05:14 PM, Apr 08, 2021

April 8, 2021

Dear Mary Jane Ermita,

Greetings!

Thank you for your request dated Apr 07, 2021 09:21:09 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Tracking of Lost or Stolen Phone.

Response to Request
Please be informed that the NTC has no capability to locate lost phone. In reference to the above request, may we refer you to file a request for the Blocking of Lost/Stolen Mobile Phone/Unit. You may file it at Consumer Welfare and Protection Division (CWPD) at National Telecommunications Commission BIR Road East Triangle Diliman Quezon City . Our office is available from Monday-Friday 8:00AM - 5:00 PM or call at 8-9213251 & 8-9267722 for further information or email at consumer@ntc.gov.ph .

The following are the requirements:

1. Duly accomplished and notarized AFFIDAVIT OF
OWNERSHIP AND LOSS WITH UNDERTAKING [Form No. NTC
1-24]
Note: The Affidavit of Loss must indicate the IMEI of the
mobile phone and/or the SIM to be blocked.


2. Proof of Ownership, ANY of the following:
    2.1 Copy of Official Receipt of the mobile phone
    2.2 Box of the mobile phone with International Mobile Equipment 
           Identity (IMEI)
    
3. Copy of valid Identification
    3.1 Any government-issued ID or Passport
    3.2 For students, school ID
    3.3 For cases when ID is not available, Birth Certificate OR NBI 
          Clearance

Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant and valid ID of the authorized representative.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
commissioner@ntc.gov.ph
National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Deputy Commissioner Edgardo Cabarios
FOI Decision Maker

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.